Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: March 2024
Our Privacy Principles
Data Protection
We use industry-standard security measures to protect your data
Transparency
Clear information about what data we collect and why
Minimal Collection
We only collect data necessary for our services
User Control
You have control over your personal information
Personal Information
When you make a purchase or contact us, we may collect:
- • Name and contact information
- • Billing and shipping addresses
- • Email address and phone number
- • Payment information (processed securely)
Usage Information
We automatically collect certain information when you visit our website:
- • IP address and browser information
- • Pages visited and time spent
- • Device and operating system information
- • Referral sources
- • Order Processing: To process and fulfill your orders
- • Customer Service: To respond to your inquiries and provide support
- • Communication: To send order updates and important information
- • Improvement: To improve our website and services
- • Marketing: To send promotional emails (with your consent)
- • Legal Compliance: To comply with applicable laws and regulations
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- • Service Providers: With trusted partners who help us operate our business (shipping, payment processing)
- • Legal Requirements: When required by law or to protect our rights
- • Business Transfer: In the event of a merger or acquisition
- • Consent: When you have given explicit consent
We implement appropriate security measures to protect your personal information:
- • SSL encryption for data transmission
- • Secure payment processing through trusted providers
- • Regular security audits and updates
- • Limited access to personal information
- • Employee training on data protection
You have the following rights regarding your personal information:
- • Access: Request a copy of your personal information
- • Correction: Request correction of inaccurate information
- • Deletion: Request deletion of your personal information
- • Opt-out: Unsubscribe from marketing communications
- • Portability: Request transfer of your data
We use cookies and similar technologies to:
- • Remember your preferences and settings
- • Analyze website traffic and usage patterns
- • Provide personalized content and advertisements
- • Improve website functionality and user experience
You can control cookies through your browser settings.
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: privacy@fittrock.com
Phone: +91 8087827905
Address: Office No 610, Park Plaza, Porwal Road, Pune 411047, India