Privacy Policy

Last Updated: 26 June 2026

1. Introduction

Welcome to Fittrock Ergonomics LLP ("Fittrock", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Company Information

Company Name: Fittrock Ergonomics LLP

Website: https://fittrock.com

Email: contact@fittrock.com

Phone: +91 8087827905

Registered Address:

Office No. 610, 6th Floor,
Park Plaza,
Porwal Road,
Lohegaon,
Pune, Maharashtra – 411047,
India

3. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Company Name (if applicable)

Order Information

  • Purchased products
  • Order history
  • Payment status
  • Delivery details

Payment Information

Payments are securely processed through third-party payment gateways.

We do not store your complete debit card, credit card, UPI PIN, or banking credentials.

4. Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP Address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral source

This information helps improve website performance and user experience.

5. Cookies

We use cookies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Personalize your shopping experience
  • Provide marketing and advertising services

You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. How We Use Your Information

Your information may be used to:

  • Process and deliver orders
  • Manage your account
  • Provide customer support
  • Send order confirmations
  • Respond to inquiries
  • Improve our products and services
  • Prevent fraud
  • Comply with legal obligations
  • Send promotional communications (only where permitted)

7. Sharing of Information

We may share your information with:

  • Payment gateway providers
  • Shipping and logistics partners
  • IT and hosting providers
  • Marketing service providers
  • Government authorities where legally required

We do not sell or rent your personal information to third parties.

8. Data Security

We implement reasonable technical and organizational measures to protect your information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your data, no method of transmission over the internet is completely secure.

9. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders
  • Meet legal requirements
  • Resolve disputes
  • Enforce our agreements

10. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Update your details
  • Delete your account (subject to legal obligations)
  • Withdraw marketing consent

To exercise these rights, please contact us using the details below.

11. Third-Party Services

Our website may use third-party services including:

  • Shopify
  • Payment gateways
  • Courier partners
  • Google Analytics
  • Google Ads
  • Meta (Facebook & Instagram)
  • Other marketing and analytics platforms

These providers have their own privacy policies governing how they handle your data.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

13. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

14. International Data Transfers

Some of our service providers may process data outside India.

We take appropriate measures to ensure your information remains protected.

15. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions will be posted on this page with the revised "Last Updated" date.

16. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Fittrock Ergonomics LLP

📍 Office No. 610, 6th Floor, Park Plaza, Porwal Road, Lohegaon, Pune, Maharashtra – 411047

📧 Email: contact@fittrock.com

📞 Phone: +91 8087827905

🌐 Website: https://fittrock.com