Terms & Conditions

Last Updated: June 26, 2026

Welcome to Fittrock Ergonomics LLP. These Terms & Conditions govern your access to and use of our website (https://fittrock.com) and the purchase of our products. By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By using our website, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, along with our Privacy Policy and any other documents referenced herein. If you do not agree, please discontinue the use of our services immediately.

2. Company Information

Fittrock Ergonomics LLP is a company registered in India.

  • Registered Address: Office No. 610, 6th Floor, Park Plaza, Porwal Road, Lohegaon, Pune, Maharashtra – 411047

  • GST Number: 27AAKFF1426F1ZN

  • LLPIN: ACK-4668

  • Email: contact@fittrock.com

  • Phone: +91 8087827905

3. Eligibility

To use this website and purchase products, you must be at least 18 years of age and possess the legal capacity to enter into a binding contract under the Indian Contract Act, 1872.

4. Products

We offer premium ergonomic solutions, including electric height-adjustable standing desks, frames, tabletops, and accessories. While we strive to ensure that product images, dimensions, and specifications are as accurate as possible, minor variations in color or finish may occur due to screen resolution or manufacturing processes.

5. Pricing

All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes, unless otherwise specified. We reserve the right to change prices at any time without prior notice. Promotional pricing is valid only for the duration stated and is subject to availability.

6. Orders

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, errors in pricing, or suspicion of fraudulent activity. An order is only confirmed once you receive an official order confirmation email from us.

7. Payment

Payments are processed through secure third-party payment gateways. By providing your payment details, you authorize us to charge the specified amount. We are not liable for failed transactions resulting from banking delays or technical glitches.

8. Shipping & Delivery

We aim to deliver products within the estimated timelines provided at checkout. However, delays may occur due to unforeseen circumstances beyond our control. Risk of loss or damage to products passes to you upon successful delivery. Please ensure your shipping address is accurate; we are not responsible for delays caused by incorrect information.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy. Generally, returns are accepted only for damaged or defective products reported within the stipulated timeframe. Refund processing times vary based on the original payment method.

10. Warranty

Our products come with a manufacturer’s warranty as specified on the product page. This warranty covers manufacturing defects under normal use. It does not cover damage resulting from misuse, unauthorized modifications, or normal wear and tear.

11. User Responsibilities

Users agree to use this website for lawful purposes only. You must not misuse our services, attempt to hack our systems, introduce malware, use automated bots, or otherwise violate any applicable Indian laws.

12. Intellectual Property

All content on this website, including but not limited to logos, product designs, graphics, videos, images, text, and trademarks, is the exclusive intellectual property of Fittrock Ergonomics LLP. Any unauthorized reproduction or use is strictly prohibited.

13. Account Registration

If you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials. You are solely responsible for all activities that occur under your account.

14. Limitation of Liability

To the maximum extent permitted by law, Fittrock Ergonomics LLP shall not be liable for any indirect, incidental, or consequential damages, including loss of data, business interruption, or loss of profits arising out of the use or inability to use our products or website.

15. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

16. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

17. Cancellation Policy

Customers may request an order cancellation before the product has been processed/shipped. We reserve the right to cancel any order if we are unable to fulfill it, in which case a full refund will be initiated.

18. Prohibited Activities

You are strictly prohibited from engaging in fraud, identity theft, website scraping, reverse engineering, or any commercial use of our content without express written consent.

19. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

20. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of such changes.

21. Contact Information

For any questions regarding these terms, please contact us at:

  • Company Name: Fittrock Ergonomics LLP

  • Website: https://fittrock.com

  • Email: contact@fittrock.com

  • Address: Office No. 610, 6th Floor, Park Plaza, Porwal Road, Lohegaon, Pune, Maharashtra – 411047

Â